Refund policy
Return Policy
Because all products are made to order, we do not accept returns or exchanges for:
- Incorrect size selection
- Buyer's remorse
- Preference changes
We will replace or refund items that arrive:
- Damaged
- Defective
- Misprinted
- Incorrect due to our error
To request assistance, contact TheLineupDept@gmail.com within 14 days of delivery and include:
- Your order number
- A description of the issue
- Clear photos showing the problem
Approved claims may result in a replacement item or refund at our discretion.
The Lineup Dept. reserves the right to deny claims that do not meet the requirements outlined above.